Troubleshooting Windows: How to Fix This App Can’t Run on Your PC

The dreaded “This app can’t run on your PC” error message is a common frustration for Windows users. It can be incredibly frustrating, especially when you’re eager to use a new app or update an existing one. But don’t despair! This guide will equip you with the knowledge and steps to troubleshoot and fix this pesky error message.

Understanding the “This App Can’t Run on Your PC” Error

This error message usually pops up when your Windows system detects an incompatibility between the app you’re trying to install or run and your PC’s specifications. This incompatibility could be due to various factors, including:

• Missing or outdated system components: The app might require specific features or updates that your system doesn’t have.
• Operating system version mismatch: The app may be designed for a newer version of Windows than the one you’re running.
• Hardware limitations: Your PC’s processor, RAM, or graphics card might not meet the app’s minimum system requirements.
• Corrupted system files: Damaged or missing system files can interfere with app functionality.
• Software conflicts: Other applications installed on your system might be interfering with the app’s execution.

Troubleshooting Steps to Fix “This App Can’t Run on Your PC” Error

Now that you understand the possible causes, let’s dive into the troubleshooting steps:

1. Check System Requirements

The first step is to verify that your PC meets the minimum system requirements for the app you’re trying to run. You can usually find this information on the app’s website or in the app’s description on the Microsoft Store.

Here’s what to look for:

• Operating System: Ensure your Windows version matches or exceeds the app’s requirement.
• Processor: Check if your CPU meets the minimum specifications.
• RAM: Confirm your system has enough RAM to run the app smoothly.
• Storage: Verify that you have sufficient disk space available.
• Graphics Card: If the app is graphics-intensive, make sure your graphics card meets the requirements.

If your system doesn‘t meet the requirements, you might need to upgrade your hardware or consider alternative apps that are compatible with your PC.

2. Update Windows

Outdated operating systems can sometimes lead to compatibility issues. To fix this, update your Windows operating system to the latest version:

• Go to “Settings” > “Update & Security” > “Windows Update”.
• Click “Check for Updates”.
• Install any available updates.

Once the updates are installed, try running the app again.

3. Update Your Drivers

Outdated device drivers can also cause compatibility problems. Update your drivers, especially for your graphics card and chipset:

• Visit the manufacturer’s website for your PC or device.
• Download the latest drivers for your specific model.
• Install the drivers.

After updating your drivers, restart your computer and try running the app again.

4. Run the App as Administrator

Sometimes, apps require administrator privileges to run properly. To run an app as an administrator:

• Right-click on the app’s shortcut or executable file.
• Select “Run as administrator”.

If the app runs successfully, you might need to change its default settings to always run as administrator.

5. Repair or Reinstall the App

A corrupted app installation can also prevent it from running. Try repairing or reinstalling the app:

• Repairing the app:
• Go to “Settings” > “Apps” > “Apps & Features”.
• Find the app in the list and click on it.
• Click “Advanced Options” and then “Repair”.

• Reinstalling the app:
• Go to “Settings” > “Apps” > “Apps & Features”.
• Find the app in the list and click on it.
• Click “Uninstall”.
• Download and install the app again from the Microsoft Store or the app’s official website.

6. Check for Software Conflicts

Other programs installed on your system might be interfering with the app’s functionality. Try temporarily disabling other apps or running the app in “clean boot” mode:

• Disable other apps: Close all unnecessary programs and try running the app again.
• Clean boot: This starts Windows with a minimal set of drivers and programs. To perform a clean boot, follow these steps:
• Open the “Run” dialog box by pressing the Windows key + R.
• Type “msconfig” and press Enter.
• Go to the “Services” tab and uncheck the box next to “Hide all Microsoft services”.
• Click “Disable all”.
• Go to the “Startup” tab and click “Open Task Manager”.
• In Task Manager, go to the “Startup” tab and disable all startup programs.
• Close Task Manager and restart your computer.

If the app runs successfully in clean boot mode, you can gradually enable programs and services to identify the conflicting software.

7. Run a System File Checker Scan

Corrupted system files can cause various problems, including app compatibility issues. Run a System File Checker (SFC) scan to repair any corrupted system files:

• Open the “Command Prompt” as administrator.
• Type “sfc /scannow” and press Enter.
• Wait for the scan to complete.

If the scan finds and repairs corrupted files, restart your computer and try running the app again.

Beyond Troubleshooting: Taking Action

If you’ve exhausted all the troubleshooting steps above and still can’t fix the “This app can’t run on your PC” error, consider the following:

• Contact the app developer: They might have specific solutions or workarounds for the compatibility issue.
• Look for alternative apps: Explore similar apps that might be compatible with your system.
• Upgrade your hardware: If your PC’s hardware is too old or underpowered, upgrading your system might be necessary.

Answers to Your Questions

Q: I’m trying to run an older app on a newer Windows version. What can I do?
A: Older apps may not be compatible with newer Windows versions. You can try running the app in compatibility mode. Right-click on the app’s shortcut, select “Properties”, go to the “Compatibility” tab, and check the box for “Run this program in compatibility mode for”. Choose a previous Windows version from the dropdown menu.

Q: My app requires a specific DirectX version. How do I fix this?
A: You might need to install or update DirectX to the required version. You can usually find the latest version of DirectX on the Microsoft website.

Q: I’m getting the error message even after updating my drivers. What should I do?
A: If you’re still getting the error after updating drivers, you might need to try a different driver version or contact the driver manufacturer for support.

Q: I’ve tried everything, and the app still won’t run. What are my options?
A: If you’ve exhausted all troubleshooting steps, you might need to consider contacting the app developer for support, finding an alternative app, or upgrading your hardware.