How to Cancel Total AV Subscription on Android: The Ultimate Guide

Are you tired of your Total AV subscription and want to cancel it? Maybe you’ve found a better antivirus solution, or you simply don‘t need the protection anymore. Whatever the reason, cancelling your Total AV subscription on Android is a straightforward process. This guide provides a comprehensive walkthrough, helping you navigate the cancellation process with ease.

Understanding Your Subscription

Before you start the cancellation process, it’s crucial to understand the nature of your Total AV subscription. This will help you navigate the cancellation process effectively.

• Subscription Type: First, identify the type of subscription you have. Is it a monthly, yearly, or a longer-term plan? Understanding this will help you determine the cancellation procedure and potential refund policies.
• Payment Method: Knowing your payment method is vital. Did you use Google Play Store, a credit card, or another method? The cancellation route will differ based on your payment method.
• Renewal Date: Knowing your subscription renewal date is essential. If you cancel before the renewal date, you might be eligible for a refund.

Canceling Through the Total AV App

The easiest way to cancel your Total AV subscription on Android is directly through the app itself. Here’s how:

1. Open the Total AV app: Launch the Total AV app on your Android device.
2. Navigate to Settings: Look for the “Settings” or “Account” section within the app. It’s usually located in the menu or a gear icon.
3. Find Subscription Management: Within the settings, locate the “Subscription” or “Manage Subscription” option.
4. Cancel Subscription: Select the “Cancel Subscription” option. You might be prompted to confirm your decision.
5. Follow Instructions: The app will guide you through the cancellation process. It might ask for confirmation and provide information about potential refunds.
6. Confirm Cancellation: Once you’ve completed the steps, you should receive a confirmation message indicating that your subscription has been cancelled.

Canceling Through Google Play Store

If you subscribed to Total AV through the Google Play Store, you’ll need to cancel it through the Play Store itself. Here’s how:

1. Open Google Play Store: Open the Google Play Store app on your Android device.
2. Access Account Details: Tap on your profile picture in the top right corner, and then select “Account.”
3. Locate Subscriptions: Scroll down to find the “Subscriptions” section.
4. Find Total AV: Locate your Total AV subscription within the list.
5. Cancel Subscription: Tap on your Total AV subscription and select “Cancel Subscription.”
6. Confirm Cancellation: You’ll be asked to confirm your cancellation. Follow the on-screen instructions to complete the process.

Canceling Through Other Payment Methods

If you used a credit card or another payment method directly with Total AV, you’ll need to contact their customer support for cancellation. Here’s how:

1. Visit Total AV Website: Go to the Total AV website (www.totalav.com).
2. Locate Support: Find the “Contact Us” or “Support” section on the website.
3. Choose a Contact Method: Select the most suitable contact method, such as email, phone, or live chat.
4. Provide Subscription Details: Clearly state your desire to cancel your subscription and provide your subscription details, including your account email address, payment method, and any other relevant information.
5. Confirm Cancellation: Follow the customer support representative‘s instructions to complete the cancellation process.

Understanding Refund Policies

Canceling your Total AV subscription may result in a refund, but it depends on several factors:

• Subscription Type: Refunds are more likely for monthly subscriptions compared to yearly or longer-term plans.
• Cancellation Timing: If you cancel before your next renewal date, you may receive a prorated refund for the unused portion of your subscription. However, if you cancel after the renewal date, you might not be eligible for a refund.
• Total AV’s Refund Policy: It’s important to review Total AV’s refund policy, which you can find on their website or in their terms of service.

Tips for Successful Cancellation

• Keep Records: Keep all communication records, including emails and chat logs, regarding your cancellation request.
• Confirm Cancellation: Always request confirmation of your cancellation from Total AV.
• Check Your Bank Statements: Monitor your bank statements to ensure that the subscription payments are no longer being processed.
• Contact Customer Support: If you encounter any issues with the cancellation process, don’t hesitate to contact Total AV’s customer support for assistance.

Beyond Cancellation: Alternatives to Total AV

If you’re looking for alternatives to Total AV, there are several excellent antivirus and security solutions available for Android. Here are a few popular options:

• Bitdefender Mobile Security: Offers comprehensive protection with a user-friendly interface.
• Avast Mobile Security: Provides a robust antivirus engine and a range of security features.
• Kaspersky Mobile Antivirus: Known for its strong malware detection capabilities and privacy protection.
• Norton Mobile Security: Offers a well-rounded suite of security tools, including anti-theft protection.

Time to Say Goodbye: Your Total AV Subscription is Cancelled

You’ve successfully navigated the cancellation process and freed yourself from your Total AV subscription. Remember to keep a close eye on your bank statements and confirm the cancellation with Total AV. If you’re looking for a new security solution, explore the alternatives mentioned above to find the best fit for your needs.

Questions We Hear a Lot

Q: What happens to my data after I cancel Total AV?

A: After cancellation, Total AV will no longer have access to your personal data collected through the app. However, it’s always a good practice to review the Total AV privacy policy to understand how they handle your data.

Q: Can I get a refund for a yearly subscription if I cancel after a few months?

A: It’s unlikely that you’ll receive a full refund for a yearly subscription if you cancel after a few months. Total AV’s refund policy might offer a prorated refund for the unused portion of your subscription, but this is not guaranteed.

Q: What if I can’t find the “Cancel Subscription” option in the Total AV app?

A: If you can’t find the cancellation option in the app, try contacting Total AV‘s customer support directly. They can assist you with the cancellation process.

Q: Is it safe to use a free antivirus app instead of Total AV?

A: While free antivirus apps can provide basic protection, they might not offer the same level of features and security as paid solutions like Total AV. It’s crucial to research and choose a reputable free antivirus app to ensure adequate protection.